Ability Center of Greater Toledo

(866) 885-5733

The Ability Center of Greater Toledo (ACT) is a non-profit Center for Independent Living (CIL) serving northwest Ohio. With a main campus located in Sylvania, Ohio, and two satellite offices in Defiance and Port Clinton, Ohio, ACT serves seven counties: Defiance, Fulton, Henry, Lucas, Ottawa, Williams and Wood. Their mission is to assist people with disabilities to live, work and socialize within a fully accessible community.


Advocates for Basic Legal Equality, Inc.

Long-Term Care Ombudsman page on ABLE site
(419) 259-2891

www.ablelaw.org or
(419) 255-0814

Advocates for Basic Legal Equality, Inc. (ABLE) is a non-profit regional law firm that provides high quality legal assistance in civil matters to help eligible low-income individuals and groups in western Ohio achieve self-reliance, and equal justice and economic opportunity.

ABLE's Long-Term Care Ombudsman Program advocates for people receiving home care, assisted living and nursing home care to protect their health, safety, welfare and rights by investigating and resolving complaints.


Alliance of Informed Citizens of NW Ohio

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(419) 536-2536 or (419) 472-3838 or (419) 360-3895

The Alliance of Informed Citizens of Northwest Ohio is an issue-driven volunteer organization. Their goal is to inform citizens about things in their world to help improve or maintain their quality of life so they can age in place as they wish. Through their alliance they are able to provide good information and the opportunity to share it with each other. Retirees and seniors can be a healthy force in this world adding value to each others' lives.

Alzheimer's Association

(800) 272-3900

The Alzheimer’s Association - Northwest Ohio Chapter is a private, non-profit organization funded through contributions from individuals and businesses. The Mission of the Alzheimer's Association, Northwest Ohio Chapter, is to enhance the quality of life of all persons affected by Alzheimer's disease and related disorders through compassionate, comprehensive services; effective advocacy; support for research and access to current information and resources.


Area Office on Aging of Northwestern Ohio, Inc.

(800) 472-7277

The Area Office on Aging of Northwestern Ohio (AOoA) helps older adults and their family caregivers live long, quality, independent lives in its 10 county service area. The Area Office on Aging provides programs and services that help younger and more active older adults remain healthy, active and vibrant for as long as possible, programs and services that help frail older adults remain as independent as possible as well as services and programs for everyone in between.


Attorney General Mike DeWine

(419) 245-2544


Better Business Bureau Foundation

(419) 531-3116 or (800) 743-4222

The Better Business Bureau's mission is to be the leader in advancing marketplace trust. THe Better Business Bureau accomplishes this mission by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models, and denouncing substandard marketplace behavior.


Legal Aid of Western Ohio, Inc.

(419) 255-0814 or (877) 894-4599

Legal Aid of Western Ohio, Inc. (LAWO) is a non-profit regional law firm that provides high quality legal assistance in civil matters to help eligible low-income individuals and groups in western Ohio achieve self reliance, and equal justice and economic opportunity.


Lucas County Board of Developmental Disability

Report Abuse or Neglect (419) 381-5206
Ombudsman (419) 381-3000

The Mission of the Lucas County Board of Developmental Disabilities is to assure that people with developmental disabilities have the same opportunities and life experiences as all other citizens. We will inspire possibilities and create activities throughout the community that further this ideal.


Lucas County Department of Job & Family Services Adult Protective Unit

(419) 213-8663

Lucas County Department of Job & Family Services is required to investigate all reports of suspected abuse, neglect (including self-neglect) and exploitation of adults aged 60 and older. These adults may be handicapped due to aging or they may have physical or mental impairments which prevent them from providing for their own care and protection. When funding and services are available, adults who experience abuse, neglect and/or exploitation are offered support for protection and self-sufficiency. As the elderly population increases, reports of abuse, neglect and exploitation increase.

If you would like to report elder abuse call:  (419) 213-8663


Lucas County Prosecutor's Office Senior Protection Unit

(419) 936-2040 (HELPLINE)

The Lucas County Prosecutor's Senior Protection Unit, or "SPU", consists of a specially designated staff of attorneys and an investigator whose mission is to prevent elder abuse, neglect and/or exploitation; protect the independence, respect and quality of life of Lucas County senior citizens and prosecute those who target, deceive and victimize the elderly. The SPU works closely with the Lucas Department of Job and Family Services' Adult Protective Services Unit in investigating and resolving claims of elder abuse, neglect and exploitation and also sponsors the senior HELPLINE, (419) 936-2040, for Lucas County residents who have questions regarding seniors and the criminal justice system.


Lucas County Sherrif's Department

(419) 213-4908

In the State of Ohio, the Sheriff is the chief law enforcement officer in each county. As Sheriff of Lucas County, he has a vast amount of responsibility to the citizens he serves. The Sheriff must provide the following services:
law enforcement, court security, service of papers, jail operations, extradition process, transportation of prisoners, maintain full police jurisdiction in all the municipalities, villages, and townships within Lucas County.


Lutheran Social Services of Northwest Ohio

(419) 243-9178

Lutheran Social Services of Northwestern Ohio (LSSNWO) is a faith-based social service ministry that has been changing lives in the Northwestern Ohio for the past 100 years. LSSNWO has six branch offices throughout the region, two family resource centers and three residential facilities. Assisting communities within a 24 county area, LSSNWO touches the lives of over 80,000 people a year through a variety of services, including counseling, emergency food, and other specialized ministries that provide help to people of every race, creed and economic status.


Mobile Meals of Toledo Inc.

(419) 255-7806

Mobile Meals of Toledo, Inc. is a non-profit, social service agency assisting the elderly, ill, disabled, and homebound to remain in their homes and retain their independence and dignity. Frequently, because of our service, the need for more extensive and extended care is postponed or even eliminated.


National Alliance of Mental Illness of Greater Toledo

(419) 243-1119

National Alliance of Mental Illness of Greater Toledo (NAMI) is a community based, family and consumer focused organization, dedicated to improving the lives of people with severe mental illness through support, education and advocacy.


ProMedica Home Health Care

(419) 291-0141 or (800) 234-9355

Medical research has shown that patients recover more quickly and experience better outcomes in the privacy and comfort of their own homes. The home care programs of ProMedica Health System provide skilled nursing care, private duty home health care and hospice.


Rescue Mental Health Services

(419) 255-9585

Rescue Mental Health Services, located at 3350 Collingwood Boulevard in Toledo, Ohio, is composed of three distinct but interrelated areas – Adult Crisis Services, Child and Adolescent Services and Central Access.  RMHS is driven by three basic objectives:  to screen in and serve all  persons experiencing a mental health crisis regardless of clinical, behavioral, legal or financial status; to support and respect the role of other health care providers in the community; to achieve and maintain the highest standards for care.


Senior Outreach Program

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(419) 251-8561

The Senior Outreach Program reaches out to low-income seniors with chronic illness ages 55 and over who have a history of frequent hospitalizations and/or emergency room visits.The program assists the elderly to cope with the effects of chronic illness and enhance their quality of life through the collaborative efforts of social services, nursing, financial counseling and connection with numerous community supports. While improving the quality of life for seniors the program works to decrease the number of unnecessary hospital and emergency visits by program participants.


Social Security Administration

(800) 772-1213

Social Security provides benefits for Retirement, Medicare A and B, Spouse benefits, SSI, and Disability. Many benefits can be applied for online almost 24 hours a day.


Toledo Area Ministries

(419) 242-7401

Toledo Area Ministries (TAM) is the largest ecumenical organization in Northwest Ohio, serving and connecting over 125 area congregations and non-profit organizations to better meet human need, create community, and work for justice. Their mission is to serve those in need, advocate for equality in the schools and work force, and build community across socio-economic lines through outreach programs.


Toledo Police Department

Emergencies Dial 9-1-1
Non-emergencies: (419) 245-3340
Emergency Number for callers outside of Toledo: (419) 936-8990


United Way of Greater Toledo

(419) 248-2424

United Way 2-1-1 provides information and referral for people in need of health & human service resources, as well as volunteer opportunities in our community.


UTMC Center for Successful Aging

(419) 383-3645

The mission of the Center for Successful Aging at the University of Toledo is to enhance quality of life for older adults through collaborative education, research and service endeavors. The Center accomplishes its mission through education of health care professionals, scholarly activities, and development of programs treating older persons with dignity and compassion. The Center's programs focus on issues of successful aging in northwest Ohio and lead to opportunities for collaboration with others at state, national and international levels.


YWCA Battered Women's Shelter

(419) 241-3235 or (888) 341-7386

The YWCA Battered Women's Shelter provides trauma-informed domestic violence crisis interventions including safety planning, support group, economic empowerment, advocacy and emergency shelter. These services can also be provided through our outreach program, and our 24/7 hotline 888-341-7386. Please call if you or someone you know is being abused in their home.